Privacy Policy — alphacard

Data We Collect

alphacard collects personal data necessary to operate a compliant cryptocurrency exchange. This includes your name, email address, date of birth, government-issued ID, residential address, and transaction history.

Device data — IP address, browser type, operating system, and session timestamps — is collected automatically when you access alphacard. This data supports fraud detection and account security monitoring.

How We Use Your Data

Your data is used to verify your identity, process trades, detect fraudulent activity, and comply with anti-money laundering regulations. alphacard does not sell personal data to third parties for marketing purposes.

Cookies

alphacard uses essential cookies to maintain your login session and remember security preferences. Analytics cookies — which you can opt out of — help us identify and fix interface performance issues.

Strictly necessary cookies cannot be disabled as they are required for the exchange to function. You may manage optional cookie preferences through the settings panel in your account dashboard at any time.

Data Sharing

Personal data may be shared with KYC/AML compliance partners, payment processors, and regulatory authorities where legally required. All third-party processors are bound by data protection agreements aligned with applicable law.

Data Security

User data is encrypted at rest using AES-256 and in transit using TLS 1.3. Access to personal data within alphacard is restricted to personnel who require it for their specific operational role.

Annual third-party security audits review data handling practices alongside infrastructure security. Audit outcomes are summarized in the alphacard Trust Center.

Your Rights

You have the right to access, correct, or delete your personal data. Submit a request through the account settings panel or contact support directly. Requests are processed within 30 days under applic info@alphacard.me able data protection law.

Third-Party Links

alphacard may display links to external services such as blockchain explorers or news sources. These sites operate their own privacy policies. alphacard has no control over and accepts no responsibility for their data practices.

Data Retention

Transaction records and identity documents are retained for a minimum of 5 years following account closure to satisfy AML and financial reporting obligations. Data no longer required for legal purposes is securely deleted.

Policy Updates

This Privacy Policy may be updated to reflect changes in law or platform functionality. The effective date is shown at the top of each version. Continued use of alphacard after an update constitutes acceptance. Last updated: 2026.